Concord ADAS Calibrations

I just had my steering wheel on my jaguar replaced here. Rob was very thorough from beginning to end. His way of communication was very professional and the work was completed earlier than promised. He took his professionalism in customer care and I am very impressed by it. I will definitely come back here for any future automotive work. No more searching around!

From a repair facility ( Caliber Collision ) to another professional vehicle service provider I can say that they do outstanding work . Their customer service and knowledge is unrivaled. We have worked with Tech Zone for many years and there isn't a single complaint that I can think back to. Rob and his team have always been trusted to get the job done and when we have appointments for any electrical or safety restraint system work, they are always prompt, straight to the point and handle business. Being in the repair industry, this is vital ! Highly recommended! Thanks for everything guys, what a solid team you have!

Rob was great at helping us figure out the best way to proceed with our repair!!!

Rob did a great job fixing our Jeep Wrangler air bag system. He communicated clearly, and documents estimates prior to doing any work. He even answers the phone which is rare these days. We had a complex series of options due to the vehicle age and Rob helped us navigate a solution. He insured our costs were managed along the way. Highly recommend Techzone!

Matt is one of the most smartest guys in the businesses he really knows hes stuff . he helped me save money instead of buying a harness from ford for over 800 dollars and by doing properly and making sure it would be done safe after words as well . i live all the way in Canada he went beyond hes way to help me thanks again Matt.

Amazing service, Rob and Matt are experts at what they do. This crew can diagnose and repair any airbag related issue, as well as a multitude of additional electronic and control module related issues with vehicles.

I will NEVER take my truck anywhere else but here for my airbag needs. They have been over and above expectations. I have brought my truck back twice for follow up appointments....and they refused to let me pay for both visits. Both times they said "we would rather our customers be happy" I am very very happy. Matt and Rob have been patient and fantastic. Every time i came in they dropped everything to help me. If you have an airbag need .... don't go anywhere else.

I had a steering wheel issue that required removing my airbag. Matt was great and efficient in helping me out. So glad my mechanic referred me here.

The tech did his job, but Rob the person I spoke with the day before, didn't even mention to me after I told him my mechanic diagnosed the OPDS sensor that this had been recalled. I think that is pretty shady of him not to have said something like "Before I charge you $125 check for a Service bulletin recalling the OPDS sensor". After all he is an airbag "expert". I think it is pretty shady and that is why I am taking the time to write this review. It is only one person's opinion and you can take it anyway you want, but I hope this helps you decide whether you would use AIRBAG SERVICE.COM. I am giving them two stars and not one because they did do what they said they would do in a fairly timely manner. I am also a business owner and try to do my best to save my customers the most I can when they are trusting me to do so. I took it to Acura and they repaired everything FREE of charge and even gave me a loaner after they mistakenly called me to pick up my car when it was not completed. Their diagnostic charge was $155 and that was waived when they found out that the OPDS sensor was bad, due to the recall. On September 9th I received a call from Matt the owner of the company. He explained a few things to me and I explained a few to him, after our long conversation we concluded we agreed that there was a major misunderstanding on both of our parts. He offered a full refund and apologized for the misunderstanding as I did. I just wish we could have resolved this long before I had to post a crappy review. Matt made things right by making the call and it was much appreciated. He understands like myself that independently owned business rely on their reputations, trust and customer service for revenue and future business.